⚠️ Information June – July 2026
Due to high temperatures and heatwaves, our various carriers (La Poste, etc.) have informed us that they have activated a heatwave plan to protect their employees, partners, and service providers.
These measures may lead to temporary delays in delivery times. All orders continue to be processed and shipped as quickly as possible.
Thank you for your patience and understanding.
⚠️ Security Alert - SMS Fraud Attempts
Beware of fraudulent SMS messages
Some customers may receive fraudulent SMS or text messages claiming to be from a delivery service and inviting them to click on a link.
These messages do not come from our services or our logistics partners under any circumstances.
👉 We update our customers on their order progress exclusively by email, as stated on this page.
No tracking links are sent via SMS.
If you receive a suspicious SMS message, do not click on any links and ignore the message.
If you are in doubt, we invite you to check the actual status of your order solely via:
👉 this Order Tracking page on our website (fill in the fields above)!
👉 or the official emails sent by us.